Reviews

Completely satisfied with each experience!

Very user friendly.

The local Macys closed, but there are still several close by. You don't allow me to pick up from the closest store to me, and your shipping charges have cost you SEVERAL SALES. This special offer, shipping was free, so I purchased

Macy's has the best brands at good prices

Love Macy's frango mints! They have such great sales!

Items went to regular price after submitting code.

ease o ordering, free shipping, selection

Easy ordering! Prices are what is advertised!

okay

My size shirt was not offered, so was a waste of time to even look!

the sales

was having trouble with payment. i was using PayPay and just ended up not ordering at all

Easy, secure, high value at great sales discount coupled to free pickup at convenient location.

Many times I have tried to order and it doesn’t go through. I do not have room for an app. Either way I can’t even create an account. It won’t let me. I’ve lost out many times on items on sale. Really great prices on boots.

i like everything about Macys; super classy and always offer good stuff.

Good pricing but then shipping doubles the cost...that would be a no for me!

Easy to order,good prices.

Spent over an hour trying to find new bed pillows as I need to replace them a few times per year. Finally got 2 different sets picked out, and the system will not take the order. Keeps saying something is wrong, try again later. It's been more than an hour...

Great prices. Exceptional quality.

Really like Arrow Shirts. I need to have white button-down collar, think they were called a Dover Oxford? I would love to know if you have any in a 16-35? I'm a buyer. Thank you!

I am hoping that these new pillows are worth getting excited about. I am looking forward to finding out.

So easy and so many choices. I am never disappointed.

I have been used Macy store for over 35 yrs.All they product are great .Service are outstanding

Great price and Free Shipping

Macy's has always been easy. I love and take advantage of their sales and promo codes. Thank you Macy's

NO GIFT DELIVERY 12/2020. COULDN'T CONTACT MACYS.

Shopping is easy and inexpensive.

I love the sales on the small appliances lately, also on the clothes.

The special pricing is great

Loved the prices and ease of ordering and return policy.

Sale page implied service for 4 available. $14.99 not so. In Lennox butterfly, mug, bowl, salad and dinner plate

blah, blah

ease of use to make purchases with an established account. Great pricing on quality merchandise makes Macy's my favorite place to shop.

The interesting finds!

Great price for the product!

Quality brand names at most prices you can afford.

I love Macy’s

Was looking for the purple shirts you had?

The quality of products is very good. Great sales. Good service.

access denied! what a joke

Easy checkout. Great deal.

Convenience, quality, reliability, great sales are the best reasons to shop at Macy's

Easy to navigate

I love ordering online from MACYs---especially when things go on such wonderful SALES!

also so easy

The sales, the ease of shopping the rewards, the quality merchandise.

The pot/pan set was listed as 67.49 after using the VIP code yet when I got to check out the price was $80+ and tax was added to that - good scam and glad I caught it!

Its a great store, merchandise are of good quality. Nothing bad as of this time...

I just want say that Macy's is my store!

quality, reasonable prices, clear information, lack of fuss

I like what Macy’s has to offer whether it’s is clothing, kitchen goods, perfume, and or bedding. Prices are competitive and customer service is great.

Quality products @ exceptional sale prices.

I have purchased many different items, and all were a very nice quality.

Easy to work with the support team.

Spent close to an hour deciding only to go thru checkout and be told the item was not available.

Great buys here and the best quality merchandise on the web!

I have always just enjoyed shopping in Macy's .The sales people are so pleasant and helpful.

Took a certain time for shipping arrival

na

I have been a shopper of Macys since they were Bamberger's!

Great price

I wish you had more free shipping.I love that you carry a good selection of petite XL.

Love to shop on the Macy's site. So easy and convenient.

Wonderful products. Great Quality. Excellent Prices. Fast delivery.

I love Macy's! Product selection and pricing are both excellent.

Not complicated to order.

great deals

saw the item online..had no idea it was Macy's until placing the order. Service was easy and great. My wife and I used to shop at Macy's quite a bit before Covid.

wouldn't add item to shopping bag because of "technical issues" over and over again

The quality of merchandise and the sale.

Good products, great sales!

Super EZ for great quality and priced products. Haven't had a problem yet after many orders

you do not have my size.

Your website is just awful....it is difficult to sign in because each time I change my password it wont recognize it...PLEASE bring your sign in page up to date!

I have always loved what I purchased.

great.

CAN NOT RETAIN THE SUBJECT ON THE SCREEN LONG ENOUGH TO PURCHASE

It took me 5 times to check out. Stupid promo code wouldn't carry. Then when I finally checked out, notice that an item is unavailable. WTF?!!!

I am a sale shopper and at times Macy's has excellent sales. Shipping at $25 is a huge plus and returns are simple when needed.

Easy to order, good deals, free shipping. During Covid, this is the simplest for me.

Nice product; nice price; free shipping. What's not to like????

Good product for great price

Macys' products are good quality and prices are fairly reasonable.

Liked everythng

I do like your brand and sales

Quuality products at great priced, excellent service

Thank you Macy's for helping me order these lamps over the phone and adjusting for the free shipping. Great service.

Good quality products, good service, easy to order and good prices

the products are exceptional and the sales make them even better

I don't like the ads that draw me in. I am learning not to get excited as usual over these sales of like 9.99 because if it sounds to good to be true. It usually isn't true. Sizes are pretty much gone. So I don't spend all day on the computer or phone!

Convenience, pricing, availability and variety.

Nice Timberland boots; read the reviews and decided the price was good value. Go to order and of course, my size 9 or 9.5 out of stock. Wish they would just post what damn sizes are available.

GREAT VALUE!

The value of product with the price offered is normally very good.

I love the Macy's sales and promos as well as payment options and free shipping. Keep up the great work.

Was a very easy purchase-hopefully the item works for us.

Advertised item unavailable

I love Macy's the discount. Everything I have received has been great no problems so far

I would buy so much more if your shipping costs weren't so high....................................................................................................................................................

What I ordered online ended up being not available. Very disappointing and a waste of time.

I can always find a good deal online at Macy's

EVERYTHING!!!

for christmas i ordered 2 items that had refunds coming i did everything you people ask for and was in time limits and you's declined refund due to date BS

I love the great sales. I can get great products for a cheap price.

Like/Everything! Dislike/Nothing.

Great price,fast & easy ordering

I ordered a nightgown on 12/9 and it still hasn’t arrived.

I love their no hassle return policy, and their excellent product quality and selection.

easy to use excellent choices

No issues, no problems. Smooth transaction.

inventory selection

The sales.

great prices

The website is very slow to respond. It takes a long time to get order in

Convenient, beautiful items(gr8t values& quality) & mst imp: "Fast delivery"

Shopping

Great value and selection

Nothing special either way.

good selection of top brands

They let me use Klarna. I really have no complaints!

Prices

I love the convenience, and that my packages arrive promptly

I have seen many of your products for less than half the price on sale at Macys. The website is designed well.

I feel like a got a great deal and I hope they fit.

i SET UP A COMPUTER GENERATED PASSWORD, BUT IT WOULDN'T COME BACK

I love the selection and the discounts on items that I love. Thank you.

I like shopping at Macy's because the atmosphere in the store is very pleasant. The cost of goods are a little pricey for my income, but if I watch for sales and good deals, I can make things work.

It is easy to order online and when in the stores, your sales people are very courteous.

Nice sale, free shipping, wasy check out

Offer online and no inventory, same day. STEM model motor Engine kit

Ran across this on DealWiki and the price is excellent. The Macys site was easy to use, not cluttered not obnoxious. Great shopping experience

Wouldn’tlet me complete my whole address kept telling me no special characters when there were none I wanted to ship my items to a store 40 miles away when there’s one on mile an half from me

I love love love Macys!

I liked the ease of shopping. I like the great prices.

Love Macy's! Do a lot of shopping for myself, gifts, Holidays.

Quality of materials

Good choices and great sales.

Prices and selection were excellent.

Nice things, easy shopping,free shipping

Loved the total online shopping experience with a great discount. No hidden charges and easy to search for what I needed.

Everything was easily completed

One of my favorite stores for household items and clothing!!

I can't say any more than I've shopped at and enjoyed Macy's for most of my lifetime.

lots of items available, great surprise sales, even on fragrance

Love the sales!

GREAT SELECTION AND GOOD PRICE

I like the ease of the website ordering and a majority of your products. I think that the women's clothing can be updated a bit.

great staff !

Quick and easy with paypal

I always like shopping at Macy’s

We love Macy’s . Just miss them being in the Charleston WV mall. It’s just not the same. Great deal and good shopping can always what we need or want!

fit and feel of some of your products are not up to your high quality standards, some sizes are not standard

na

Very good

Wife loves Macy's.

no comment, its to early in the game in regards to the purchasing ,

Don't understand why Channel products are not available when there is an online discount for cosmetics!

Like Macy's... nothing to unlike. Website is good and delivery has been good in the past

I just can't afford it most of the time.

I am happy with the quality of items I have purchased, and shipping of my orders has been fast for the most part.

Wish you had more choices

I love Macy’s because it has some for everyone at a great price. And packages ship quickly.

Great service

love the new lower prices!

Bought an adorable Christmas for my 5 year old grand niece. She will love it!!

Found everything I wanted to buy quickly --- the only problem has been when something I ordered as a Christmas gift won't ship until 12/28/2020 (If I'm lucky!!!) - I had to scrounge around to find something else that would bee acceptable !!! NOT FUN!!!!!!

n/a

I like that I can narrow down the options that I am looking for.

love my macys

I CAN NEVER FIND THE ITEMS I'M LOOKING FOR

Prices are great

it was easy to navigate

Fast and easy and great values plus free shipping!

Macy's falsely advertise the products, then refuses to fulfill the placed orders

Great Deal. Easy to order.

the flashing pictures on each item

easy. Great rewards. Free shipping, quick shipments and great sales.

I like one watch

Simple and easy

Price of sale & easy ordering!

good

Grat quality products at great prices. can not go wrong with a Macy's Sale!

liked everything

I love their sales and the quality;)

lack of variety colors on towels; placed order online and then at the end was told quantity not available??? Then why did it let me order in the first place?

Great price and easy to order

PRICE

Macy's provides great prices and high quality products.

Love the quality of the merchandise.

all good

Great value for the money and I did not have to spend a lot of money to get free shipping

selection and price

GREAT PRODUCTS , GOOD PRICES.

The site wouldn't allow me to use Pay Pal

Great pricing!!

The quality and look of product.

I have always liked shopping at Macy's! It's the one department store that I can always find something I like at!

Always great choices and easy to navigate pages. Macy's sale prices are hard to beat!

Price and quality of products. Orders are delivered quickly

thank you

Easy to shop

I love the sales and deep discounts

good sale prices

I loved the sales.

Easy to shop with great prices. It was a good experience.

Macy's always has great products and great prices

Really like Macy's!

Fast and quick ordering and quality at a good price.

Easy to navigate and pay

1

1

1

1

1"'`--

1

1

1

1

1)

1

1

1

1

1

1

1

1

1

1

1)

1

1

1

1"'`--

1

1

1

1

1

1

1

1

1

I found your site very user friendly. You have quality products, and have never been disappointed with any purchase. Thank You

I love when y’all have a sale, y'all have a SALE!!

Nice promotions.

the prices seemed higher than other sites for same item

easy shopping

Quick and easy

Can find what I need! Shipped quickly! Thank you very much!

great sale prices and quick delivery

would have liked coupon

Can't use my coupons

It didn’t have my size. But I will try again.

easy, quick and reliable experiance

2nd review today

Items different from other retailers but often at a higher price point.

I like that I can save names/addresses to send now and later.

so fare i liked the sale on my order

Like the choice of products. Appreciate that I have a store close by to also shop for items that I want.

Can't think of any problems . Really like luggage set! Thanks!

Loved the flannel shirts, the great price, and that I got free shipping. Will have to shop more often!

Great products. Excellent service

It is always easy to shop online and the deals are great!

Macy's always has great products.

There is nothing to dislike about Macy' customer serves and everything to love regarding your merchandise

Your customer service is always great. Pruducts arrived looking too beautiful to eat and smelling too delisiciuous to resist.

Could not checkout items that I wanted

Great choices, great value. Easy to purchase online

lots of items and sales

I wanted the product of the two xmas wine glasses, but, the excess shipping cost caused me to say NO...sorry

Easy shopping, good merchandise and knowledgeable sales associates.

I like it all!

Website was very customer friendly. Good sales!

Nice and easy process.

I loved shopping at Macy when I lived in New York. take care and stay healthy, MG

easy to surf site, nice products and great quality

shop all the time at Macys

Seems great

great offers

Quick and easy checkout and free shipping included with the promo offer.

Great variety of products, never disappoints!

I can always find something wonderful at Macy’s! My favorite store!

the prices and the quality is good but some of the style need to be improve !!!!

l love shopping Macy's Houseware section. So many options to select from.

website did not take you to a specific item if looking?? Took you to some other page?? I tried several items - ALL took you to that other page? Not able to look at the specific item (this was Black Friday Ad)

I BEING ENJOYED SHOOPING AT MACY'S THA'TS VERY NICE

Great selection

I've Always been a loyal customer of Macy's. Their quality and their commitment to the customers excels in their product range and product availability .

fast and easy

I love the clothes - and just everything about Macy's!

always liked Macys

Easy to find items and great sale pricing. I wish we had a store slore to my location i case I need to return or exchange an item.

It had what was advertised plus. Price was excellent for the products that I brought.

I miss Macy's I use to live in Serven , Md. the only maccy"s is close to me in SA C is Columbia, S c and i can't drive that far i miss getting my nice Christmas cards they have the Best Reather R- BVrown

great service

I like Macy's quality items at very good prices. Shipping cost is the best around. I am a shut in on very limited income and appreciate the low shipping cost. It's hard to want/need things and be deterred by the outrageous shipping costs at other stores. Thank you Macy's!!

I always love Macy's

I love Macy's and all that they offer!

Liked everything fine

ease of shopping

Reasonable pricing, sales are phenomenal, great delivery, and selection.

Priced way too high, easy to find at a better price

great

The service is always good at Macy's and I always find really good deals on quality items

Don't advertise items as a collection only to find out that it is priced per piece

Easy website, good deals. Free shipping and store pickup made buying easy.

ease of shopping, value, fast shipping

Great price on this air fryer.

Great price and easy to order online

I like the style of clothes and the prices

website ordering failed, after PayPal payment TWICE, asked me THIRD TIME. Called CS, guy admitted problem, handled very nicely. If only charged once, all is good.

Love the discount prices, easy to shop site.

great selection/value/price

The sales price was great. Saved a lot by buying these items form you.

polite, helpful and kind employees

great value

Had a hard time checking out.

love Macys'

Very satisfied with the service and products

Instead of receiving a refund, I receiveda gift card for Macy's.

1

1

1

1

1

1

1"'`--

1

1

1

1

1

1

1

1

1

1)

Ease of use on your website.

Incredible value!

I could not complete my order after 5 attempts - I give up!

good website, decent products at decent prices. Not sure what return process is like with COVID-19 so am buying less as I need to minimize exposure and have made returns to store only.

Best bargains and great variety to choose from. Love Macys.

dislike-the item is no longer avail-3 t fal frying pans

Every time I intend to purchase and item there is a surcharge in the shipping cost no matter how small and light the item is.You should be upfront with that surcharge; it feels like it is snuck in at the very last moment.

I can never find one of the items i purchased anywhere else for this quality or price. Thank You

N/A

Beautiful stores Friendly and knowledgeable employees. I’m always able to find what I need.

online items that are 70% off

na

Interesting assortment of sale/clearance items, enough to keep me out of walmart

Ease of shopping.

you presumed that I would have the brand of shirt in my closet. I didn't.

There was only one color available; two colors were advertised; deal breaker.

excellent value with last act sales. big savings and easy ordering.

Items listed through Dealwiki for Macy's were not easy to locate, some I never found.

Easy shopping, excellent prices

Website easy to navigate. Especially appreciate that item details are listed in description. So many don't include measurements or basic common sense info.

Found what I needed at a good price and bought it. Will be delivered in 3 to 6 days. Isn't that great!

I never could get my Rebates to go through back in Nov or Dec. 2018 on 4 skillets.

like deals

good prices easy to shop

Great products & great prices!

Always offer good prices for quality products

Cons: Curbside pickup NOT available.

The website was very easy to to use and checkout was a brezz.

Everything comes nicely wrapped and shipped well! Never disappointed!

I like the offers and quality.

love this store

Good quality products and customer service!

Excellent quality products.

Great selection and value

I wish I could fid more of my sizes ..I really enjoyed shopping at Macy's

love that macy's makes it easy to shop/browse online. there's a huge shipping delay for mattresses due to covid (ordered 2 last month and just got a tracking number a couple days ago), so if you don't need it immediately then you should be fine. all other items have arrived in a timely manner.

I like the sales Macy's has, great savings.

This product is currently unavailable? Item posted less than 10 minutes before I visited the site! What's up Macy's?

a technical issue has occurred and i don't have 30 minutes

Like everything thanks.

promotional offer was not available

Been looking for $$$$$$ IS everything and Cuisinart a gift!

The ad is for BATH towels and yet when you go to order it turns out they are only HAND towels. Bait and switch!

Macy's has always had the best sales! Even if I don't need the item, if I like it, and it's on sale at Macy's, I'll order it and save it until I do need it.

The towel selection for Hilfiger and Ralph Lauren were terrible. I haven't been able to make a purchase due to no stock or lack of navigation problems on the site for 4 months.

easy for an "old guy" to use

easy order....easy checkout

1

1

1

1

1

1"'`--

1

1)

1

1

1

1

1

1

1

1

1

I like all the different choices/varieties in all areas. The sales and Star Cash are an added plus. Mostly the fact that I can return purchases to the local Macy's is also very helpful.

Price advertise is not coming up

I am a new online customer who placed my first order yesterday and today, got another item for a reasonable price. I am started to love Macy's online shopping website.

Great service in store and online. Also the free shipping.

Lousy choices for china

Simply put, I love shopping at *Macy*s!

Easy to find Lacoste deals

I can always find a bargain at Macy's. Items are usually of good quality.

You advertised a FITBIT Versa 2 watch and it sold out after about 3 hours. The ads are still running three days later.

cONNED ME INTO GETTING TEXT CODE THEN THE PRODUCT IS OUT OF STOCK. DISHONEST!!!!!!

Can't get to website

I love the variety and the prices. I especially like that hey have a petite shop.

some items are valued correctly while others are over priced

Quick, cost efficient and needed.

The sale price

I haven't shopped with them much, but recently I purchased my perfume with them because it was on sale. Then when I went to check out I got three free gifts along with my purchase. I got a Ralph Lauren bag (Ralph Lauren perfume was my purchase), and Ralph Lauren teddy bear (because who doesn't love a surprise RL teddy bear) and a beautiful Macy's umbrella. I was pretty stoked! So yeah, I'd say I liked that experience. And just now I got a smokin' deal on a Calvin Klein shirt for my dad.

A code for a smaller price,but I did not fine it. Very disappointing! But very good value on shoes. Keep up the good prices!

Everything I get from Macys I like

Ease of USE!!!

Always a shopping experience...love Macys

I have been a Macy's shopper for years! I like the great quality of their items and they have super sales!!JN

Pricing on website did not match price once put into shopping cart Bag ID: 3172-176324

Website is easy to navigate, quickly was able to find what I was looking for and found excellent values on the products.

I ordered 1 pair of pants and another was sent in error and I was charged for that item twice.

Macy's has awesome deals!!!

I was going to buy bath towels but there are not buttons to push so I could buy the towels. Why have an sale when you can't buy the item, are you doing the old "bait and switch" sales?

I tried to place an order for Clinique Foundation. After wasting way too much time trying to figure out why I could not Place my Order, I finally figured out that the VIP discount was no longer available for the Clinique foundation and I had to delete the product from my Bag. Now, do I have to reorder it separately?? Very annoying.

Great items and good sale prices.

thanks for the good service

love it all

Love Macys

Great values

nICE CLOTHES AT GREAT PRICES

Easy to place order. Quality items on previous orders.

Great price verses quality. Speedy delivery.

After 3 tries your Site kept freezing when I tried to finish the order and pay. Google also interfered trying to force me to buy their version of Paypal

I would have made a purchase at Free Shippingblike Amazon

Good clothes at affordable prices. Recommended.

Great value, easy online shopping

pick up at store

Always great pricing, good selections, and quality merchandise.

Their sales are wonderful, their products are better quality and the store looks nice.

I like the quality of product for the price. Awesome Job. I'll take Macy's over Amazon any day of the week. Super Fantastic!!

Online checkout was easy.

Great selection, reasonable pricing and platinum account perks

EASY!!!

1

1

1

1

1

1

1

1

1

1

1)

1

1

1"'`--

1

1

1

you advertise at one low price on a set of dishes and when I place it in the cart the price is doubled and it is not the same set that is advertised.

For whatever reason online purchase/ship to store ignores the preferred store for pickup (in Houston) bc shipping address is in Tyler (for some things). I gave up and just cancelled the purchase since there appears to be no way to get the system to use the info in my profile...

Love Macys! I can always find something great. Your packing for online orders is exceptional, no wrinkled, dented products from Macy's- your competitors are sloppy!

me encanta comprar todo lo que necesites esta ahi solo entras y preguntas y a comprar se ha dicho

You closed my account for not being used and wouldn't reactivate without a hard credit check. I don't need your card for a ding on my credit score nor do I need your store!!!!!

Always a pleasure to shop with macys online , ease of access and the savings or great. Thanks !

I like Macys

Great experience shopping

Coupon codes never work. Put something in my cart, it will disappear and then become unavailable. A lot of items don't come as described

I would like ti get more details about a product and promo fast in the nearest future

I like your adds

The sales

liked speed of service and not having issues if have to exchange item

When you have an offer online you bloody well should link the offer to the actual things offered. Instead it becomes a painful slog through a really lousy website seek to narrow the search for correct sizes (suits/sportcoats)...

I love everything about Macy's so far. No bad experiences thus far.

Great experience using Macys.com

the advertise was in the page but the item are not. why not take it down.. wasted my time!

It has what I'm looking for

The site is very slow and jumps erratically. Macy's merchandises are expensive now compared with others.

Looking for a Macys near me but can't seem to find one.

Great products at great prices.

Your products, your items the reduced costs,the salesperson seem to want to be helpful.

I have been shopping at Macy's since the 1950s.

I enjoy shopping at Macy’s. I know the quality of products are great and can usually get great deals on the items I’m shopping for.

easy to shop and check out

Link does not lead to product and search doesn't find product. BAH!

Convenience, variety, and price.

I wanted to look for a special ring for my wife. We will be celebrating our 40th wedding anniversary in April 2020. I wasn't able to look for anything your website didn't work!!!!!

I love these sales!

Tremendous selection and very good pricing is why i shophere

I ordered a mattress online with the help of a sales associate. I scheduled and confirmed a delivery date but learned the next day that the date would not be honored - a system glitch but no other explanation. I cancelled my order.

Website was slow, I tried to apply for the Macy's credit card but the site kept going back to, select your card screen, I have no idea if I will get the card or not, I wanted to use the extra 20% off my order today, but I don't Know if I even got approved for the card or not, I gave up and just used PayPal to checkout.

It wouldn't let me use my existing acct login and in order to simply checkout I had to create another one. I hate missing out on bonuses already earned.

Great quality products and Great prices.

Excellent services, website easy to navigate, readily available of countless items.

The items I wanted were not available! My time is valuable to me.

Excellent value

Excellent costumer service and the stores are always very clean.

they are the best

Ease of use; quick check out; didn't have to create an account.

Great

Quality products with quality service, love it Macy's

The web site is easy to navigate - I knew what I was looking for and found the items easily.

the price was great xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

I wish macys success in 2020 !

I like very much to bay in Macy’s

fast n easy

Could not apply discount code to all Muse.

I have ordered online quite a few times and have been very satisfied both with delivery and returns

It was quick and easy to find what I was looking for, quality at a great price

All my Christmas shopping done in one stop, and at very affordable prices!

Loved the experience. Will definitely shop online again.

Value

Macy’s locally and corporate refused to honor price listed in their ad.

I clicked and clicked and clicked on various links for the rebate it said was valid for this item and I STILL HAVE NOT BEEN ABLE TO FIND ANY REBATE FOR THIS PAN. What a waste of my time. Poop or get off the pot. Don’t say there’s a rebate and send me to the page and make me waste MORE time trying to find something that does not exist when you say it DOES exist.

A lot of excellent products.

Great products

Good pictures with cost and value included. I use the website frequently

Great selection, quality merchandise, great deals.

Great shopping experience, great deal.

The only thing that really sucks in the my store has to pick desk and they are one different floors and opposite ends of the store and there is never any direction in the pickup email as to which one to go to!!!

Ease of the process.

Great deals on excellent products - they never disappoint

Price and quality is usually excellent

Shipping price is too high this time!

I like shopping a Macy's. I hope to shop there again soon

No comment

It's a great store.

ok mmmmmmm

Love your selection and sales!

I like the variety, the designer collection, the kitchenware. And everything of the best qualities.

Always great prices!

Good sale value and I can pick up at my local store

I found the tea pot I've been shopping for for a while now, and it's on a very sale.

your advertisement does not match to your website for the price described

The store is always very clean, well lit and is a comfortable place to shop. The staff is friendly, courteous and always helpful. Good shopping experience.

Could not find item marked for on sale with code "TREAT"

I received my order very quickly.Always Great service

I’ve been with Macy’s for 45 plus years, this store and website has gone downhill. How sad

Can't seem to pick store for pick up/ship to...Damn system bases it upon billing zip...

Good products, good prices

good buy on men's suits

picture nice looking but coming in yo a store can staff make sure fir is correct or not.

The items advertised are always available as ADVERTISED. THANK YOU

selection and value

fast check out

It was nice deal. I am looking forward for a good quality as expected from Macy's

I like having gold status. I like the value that comes with your sales.

Site ease of use.

macys shopper for a long time for the quality and variety of things purchased.

Deals on quality merchandise

Quality and great customer service. Always free shipping to stores.

when Macy's has a sale I pay attention for good buy of a brand name product

Never have free shipping or have quoted sales price. Also never my size. Leave me alone already. Your stuff looks great but the shipping is bullshit priced and never in stock. Quit telling lies.

Prices, sales and options

Ease of placing order and making an account. Wasn't a pain in the ass Didn't mention any return options, so hopefully they fit and I don't have to go down that route

this was a joke - you advertise and then its not available when I take the time to order and begin checking out. A typical Macy's trick!!

Great value and easy ordering.

The shoes did not specify the width of the shoes. I find that strange and would increase the returns. Not very good business practice.

jwlwaybmgmusqjghikwfyeipupwfzx

I can usually find what l’m looking for with ease.Occassoinally shoes at I only like leather shoes

I was just looking on here for sales!

Ralph Lauren dress pants fit was perfect with expeditious delivery, very satisfied.

so far it was very easy to place my order

These are priced really great... This is the second order I have placed this week with Macy's and the 1st order was priced so well I couldn't pass up that item either. Good job Macy's on your pricing.

I enjoy shopping on line and in your stores. In-store the associates are always pleasant and helpful.

Macy's website is not user friendly

Lousy reviews

Love the selection and quality of the items they sell.

I can't place my order. Tech error!

There are no sponge bobfemale book bags online.

I always like Macy's shopping. It's easy to view and return to previously viewed item. Payment screen works!

Tried to buy shoes with flash code and only got technical glitch

1

1

1

1)

1

1

1

1

1

1

1

1

1

1

1

1"'`--

1

Website is easy to navigate & I like the specials!

Did not offer wide widths. that not a goodenough reason?

i like it all

Love Macys!

I like the quality brand names you have at very low prices.

Shipping wouldn't cost that if you were to walk it to my door!

I spent time completing an online order for Nauta shorts, but was unable to place order. Placed phone call and was told to go to bag #1026 300. Thn told item is out of stock. I ordered as soon as email arrived. I am a very unhappy camper!

less clicks to get to what I want-this is a good thing! Thank you.

You advertised Belgian Waffle maker for (9.99 after rebate, but actual price was $44.95 (whatever???)

like the online, like the pick up...sometimes difficult to navigate the site

Macy’s online is very user friendly and check out is easy.

great price and nice store

Easy and quick to order

They back their products. Everything has always come well packed.

You advertise for 15.00 then when you go to order it jumps to 25.00. I will only buy what is advertised not come on and lie.

I just ordered the item and haven't seen it yet, so I will let you know.

excellent

Good prices, good merchandise, good ease of pick-up.20% off coupon did NOT work on my purchase.

great quality of merchandise.

I love absolutely everything about Macy’s. Online I have so many options and it easy, fast as well as great prices on great items!

EASY TO FIND WHAT I WAS LOOKING FOR.

Had merchandise at advertised price and can pick up without shipping charge

I had an order for 12-Piece Martha Stewart Wine Glasses Set at a reduced price of $9.99, but when I went to check out, the price moved up to $30, so I cancelled the purchase.Very disappointed!

I had to go back and click the color or size many times before being able to add bras to my cart.

Chepo but no flexible sizes...looks like leftovers nobody wanted

The qulity of the last few bedding sets was so POOR; but howe do you return trash???

Great place to shop, good quality and price

Likes: Occasionally deep discounted brand name clothing items.Dislikes: Free shipping threshold too high, most items too expensive, selections not great, and customer services poor.

Items are frequently not available to be picked up even within a 100 mile radius of my zip code although I would never travel that far. In such cases the item should ship for free to the customer.

THE OFFER DIDNT WORK- I ORDERED W/I 2 HOURS OF THE EMAIL AND - NOT SURE WHY, BUT IT DIDNT WORK- PERHAPS IT WAS SUCH A POPULAR ORDER AND THERE WAS A LIMITED SUPPLY- BUT IT WOULD BE APPROPRIATE TO LET THE BUY KNOW - OTHERWISE, IT FEELS LIKE A COMPLETE SCAM

When you get the store, you cannot find whatever you are looking at the internet or maybe the prices are different, but always high than online.

Wanted to order these driving shoes and nothing is available.

Prices are not that great. Selection on men's colognes and regular fit dress shirts is lacking - not enough choices. Too many slim fit shirts.

i like the value of the products i have bought in the pas and the delivery to the store is prompt

love the variety,prices customer service,just great.

Too much complications to get the rebate code. totally dislike the promotion, just waste of time!

Great deal on suits and quality

I do likes lot

Pretty Good. Thank you Macy

The stores are beginning to look rundown. The Macy’s stores at Woodfield Mall and the one at Old Orchard both have escalators that have been ‘under repair’ for months. Also the men’s restroom at the Macy’s on State street needs attention. Anyone walking pass the men’s restroom when the door is open can see the guys standing at the urinals and shaking their Johnson’s. Not a pretty sight!

Want more good sales on mens suits and separates!

EASE OF SHOPPING

Very easy to order online.

Macy's has some quality products at good sales prices!

great

A/N

good job

Fast delivery and hassle free return. Don not have any negative experience to share about.

By all.

Very good price for product. Love the ease of placing my order online and picking up in store.

I loved the ease of navigation, and prices!

Haven’t received my items yet... it the price is great....can’t wait

purchased from your website before never a problem merchandise always perfect condition when received.

Easy to order. I wish they had more of the bras in my size, but was glad I found 2 I liked.

variety

Ease of shopping online and speedy pick-up process!

Quality, Price & Free in Store Pickup.

Easy to navigate

EVERYTHING

The site is very clean and easy to navigate and order from.

I was told by salesperson that my Macy's card was out of date. She encouraged me to open a new account & I would receive an additional 20% off my purchases, so I did it, and was approved. I bought more because of the extra discount. I received the new card in the mail. But, after that, I received a letter telling me my credit was approved, but Macy's denied my card, because they say I already have a card. But, the saleslady told me my card was obsolete. I did not investigate as I believed her. Now, that my card has been denied, the letter did not address, if I am also denied the extra 20% off, and how they are going to charge me for my recent purchases. Now, I have to try to find this information out,which will take a lot of my time. since Macy's did not address it. Plus, I have never been denied credit as I value my 838 FICA credit score, and now, being, denied, after being approved, it most likely will ding my credit, which is very unfair, and frustrating. I would appreciate a letter from macy's explaining what happened, if my creidt gets ding's for me to supply to financial institutions, in case I need a letter as to why Macy's dinged by denying my credit, after approving it, This type of letter is necessary to explain, since I may be pursuing a mortgage soon, to a prospective mortgage company. What a mess! You may send the letter to me at Melanie McKnight 204 Patuxent Rd laurel, Md 20707.

Great prices and great products.

Love how easy t is to shop Macy's online.

Good quality, nice packaging, on time delivery, good prices.

several items I chose were not able to ship to Canada

Many choices... honest reviews. Great pricing

You can get a good price if you follow all sales and coupons.

What gives? I order and am told no more promotion .

Great price,easy check out . Plus a rebate that sealed the deal.

easy to order

Only free shipping if I use a Macys card.

Easy to process your order. great service !

Macy's has and is still an excellent store that maybe has passed it's time. When you have a product at a good price, the shipping cost makes it un-purchasable. Though, your prices are usually on the High side.

I like shopping at Macys,because quality and brand name items are assured. Plus every now and then,deals on brand name items are given.

Macy's was much better before. But now every time I take a look at your site to see whether I can buy anything, every time I become disappointed. noncompetitive prices, few styles and sizes to choose from, even a store pickup order was cancelled after my long wait, and customer services don't respond to email messages. Maybe the rumor is real: Macy's is going out of business sooner than later.

Always a loyal customer, I like the quality of the merchandise.

Awesome store pickup staff at Chesterfield Towne Center store - quick and very friendly. Ordering for store pickup has only had one hiccup - requested an item that store said wasn't in stock, i went that evening and found several of the exact item.

coupon restrictions... On line pick up Drivers li

I love macys and a 71 years old! They have all and fair prices always

Great selection.

They have great sales

Macy's is a fantastic department store, no complain.

Macys is my shopping place so I like everything.

sale prices and quality.

Problem putting anything into my cart to purchase. Nothing purchased

Not long ago I was shopping for shirts, 181/2 neck 35 sleeve and the salesman just laughed and walked away. Went to Macys and got plenty of help, the young man could not have been nicer and got what i wanted. Thank you.

Love to visit Macys and recommending others !

SHIPPING CHARGE

It would be convenient to show the width of shoes and sizing in the promo to save trying to dig info out of individual items. I tried to use the size finder and was just kicked out without any explanation.

Offer stated one price when I tried to purchase price had doubled!

I liked my package was on time. 90% of the time time they are.

The products are EXCELLENT

The process was so easy! The site was clean and I could easily navigate through.

it's ok but pricey and the coupon codes do not work

It's ok but a little expensive

it's ok

nothing

Please return to free shipping for Beauty-Belk's still offers this

No comment at this time. Macy is doing just great.

No further comment!

Store layout, extra-ordinary Staff and good value for the bucks ...

REALLY GOOD MARKED DOWN IN THE LAST ACT PART BUT YOU CAN'T USE ANY COUPONS.

shopping was very easy

Can't do a store location search. The search does nothing.

Fast and easy.

Lifelong Macy's shopper

I like everything

Would not process my order- waste of time!!!

very fast and easy online

I liked everything about this site! Ordering was easy and fast.

Price

I love the pick up at store and the website is easy to use

Items you really want never in stock

The brand names products Macy's carry

Quick and easy!!!

website always come back with an access denied

Prices and easy web site.

I have been trying to find a deal on really good towels for awhile and Macy's had some excellent deals on Martha Stewart towels that beat all my expectations.

Love Macy's as keep saying would love to go back and work for very fine company. I do have 32 years in retail. I only want to buy my grand babies outfits here as nieces and nephews. I am in Macy's about 4/5 week . many Macy stores.

No problems

There's always something new and interesting with skin care, I just love their sales!

Free shipping with a beauty product added to cart?? Never took the $10.95 away. No thank you Macys

I needed a toaster oven and received an email with a great deal and it was easy to order and free to ship to the store

Colors were gone.

The prices on the same items fluctuate so much one day a sweater is $39.99 the next it is $47.99 then 3 days later it is $37.99....very frustrating...

Awesome sales on everything

great.

add to bag button did not work for belgique dutch oven and no rebate listed on description page for 8 qt tools of trade stainless, but pot was listed on rebate form.

Not an explanation on the rebate on the item I purchased. Blessings

I have been looking for a certain product here at Macy and I found it at a great price. I love the selection and style.

easy to place an order. good product description.

I love the products you offer and the wonderful sales!

I find your partial screen very difficult to navigate in when trying to shop online.

Good products and good prices when items are on sale

Great CR!

Love Macy's whether instore or online my experiences are always enjoyable.

I like your website, and easy check out for shipping or pickup option at Macy's near me.

Every time i try to make an online credit card payment on Macys.com, I get the rotating ebdless circle. I've complained about this before but nothing gets fixed.

Good clothing selection

Like shopping online and store pick up. Like sales.Don’t like plus clothes small section in far corner of second floor.

Love the selection, website, and the quality of the merchandise they carry!

I watch clearance because I can't afford the regular prices but love the quality

I have no comment at this time.

The value

Good products

I liked looking at the furniture and the excellent prices.

there was just a lot to look at

Great sale and free shipping. A little cumbersome to add gift card.

I'm always pleased with Macy's service and you honor your coupons unlike some other dept stores.

Luv Macys-Great selection and prices-Free shipping on beauty items

Ease of use, and offering Paypal as a payment method is certainly an advantage!

easy process

great stuff

ease of use and variety OF QUALITY PRODUCTS. Wonderful

I liked the sales and the free shipping.

I tried to place an online order, but the website kept telling me there was an error and try again later.

Great quality merchandise with free shipping.

the easiness of shopping. plus Macys great quality

Easy to shop, good prices. Love the specials, thanks

Froze and wouldn't continue. It isn' the first time that it's happened, you'd think I would have learned by now.

great products and prices.

Shipments are usually very prompt

Macy's is my to go to store, I am a regular customer

I was in and out f the site in about five minutes. Checkout was smooth and fast! I always leave Macy's very satisfied.

I was unable to purchase a luggage set online due to a "technical difficulty". I prefer not to call in the order because it takes so much longer. I will try again tomorrow

Very informative site..Lots of information on the items on sale.

Very informative...Great site..

Fast check out,

It was quick and easy

I love Macys they always have what I want.

Price and quality. Convenient online shopping experience.

excellent presentation

This is a very easy site to navigate & the specials are amazing!

i love macy, nothing to not love!

The savings and good quality.

Trying to purchase a small sectional, asked for zip, in stock etc. However, every time I tried adding to cart I was asked for a zip code Very frustrating

Quality products in stock at great prices during the holiday shopping season.

Great prices

air fryer in my cart NOT available at checkout :(

excellent pricing,great selection and great quality

Macy's always have what I'm looking for at the right price

Very easy to shop online, good value.

Great prices and quick checkout with Macy’s card

Love the sales and the rebate plus free shipping. Thank you Macy's.

Great products good prices hate mail in rebates but understand that is the ideal don’t mail in and company saves money but good deals...

Ease of service. Excellent prices and choice of shipping or pick-up.

Some of the merchandise looks cheap. Not all

Great prices for good quality products.

always find great products at great prices along with fast service!

I like the ease with which I was able to shop for an item and arrange to pick it up locally! Deal on sale price great. Thanks!

I love the great deals I get at Macy’s

LOVE MACY, SOME ITEMS ARE OVERWELMING WITH THE PRICE.

How easy it is to shop on your website.

I love the ease of shopping, the great prices, and the quality of Macy's products.

fun and easy to shop the sales and then pick up at local store so no shipping costs. My kind of shopping...

I love the quality of Macy's products. Going online to window shop before going to the store helps me with my list.

love Macys

I like everything.

as always...my favorite store!

you stop refund purchases after 30- 45 days. Not good for business

I like the prices

I love the selection and the many brands to choose from.

The " Big EVENT ' Sale that never was ! Just looked in the men's section BUT I DID NOT see ANYTHING that even vaguely approached a " Sale " price ! If this is the best you can do remove my email from your list !

have nice stuff.

ease of use

The prices are expensive. The quality is poor, you send coupons and coupon codes but then they have so many restrictions that they don't apply to anything I want.

Best to shop

easy to order

Good color and size choices. Good pictures. Site helped me determine the right size

Shop over internet. Quality merchandise. Accurate pics of merchandise.

Prices and selection are excellent, but I do get frustrated that I'm never able to use my discount coupons on the things I buy.

I like the easy form to buy, I don"t like the surcharge fee

Easy online ordering.

No comments

As soon as I chose PayPal to pay, the VIP code discount disappeared

I love everything thing about this site. I love how fast I can get on the site.

At 60% off, I expected better prices on the mattresses

Great sale on items for men. Excellent for gifts and for my own use.

I love shopping at Macy's when ever i can. I can usually find fantactic deals.

Great store with Great prices.

I love the things that Macy's sell. I would love to see them open a store in Muskegon, MI

everything went just right

I have been trying for two days to sign in to my account to place an order. The sign in screen does not appear when I click sign in. I had same problem last week when trying to schedule a payment. Very frustrating!!!

My experience was quite good!

It's always easy to navigate through and find what I'm looking for.

i like macys i wish i could afford to buy from them. i will check here if there is a really big sale on things i want

I loved shopping on line at Macys due to the different sale items.

Shipping to Canada is ridiculous!!!!!!!!

Getting the products into the bag and cheeked out through payment needs testing and some work on navigation. No link on your site should give a 404-type error message.

Favorite place to shop

prices are good

whatever.

Easy ordering shipping cost both were great will order again.

The price

Great sale no shipping! Yipeeeeee!

Product became unavailable while checkout

Have had great experiences when order from Macy's.com.

Item was not available!

You advertise Special for $9.99 and when I went to buy it it was $29.99!! That is just wrong!!

great sales, deals, quality...pickup available or shipping time good

easy check out and I could use PayPal!!

I was looking at the mattress, and there was no information if a box spring was needed or not.

it's easy!!

very easy to place order and everything I've purchased has been great quality and value

The only computer I have is a tablet and it will not pull up the products from Macy's. I assume Macy's uses Google Chrome and computer does not have the hardware to download it. Frustrating.

great

fast ..good prices..good selection..easy to navigate website.

You had the right size for my husband who hates to shop.

all

would not let me change the size. forcing size 10 I need 13

I am so grateful for variety and deals

I WASNT ABLE TO USE A visa GIFT CARD THAT I HAVE

Macy's-my goto store, from childhood into adult!

Liked everything, no complaints.

We take advantage of the great sales you have on household items here and there - for our nonprofit which helps families coming out of homelessness.

Although the "come on" email offered 25% off clearance, it did not apply to any of the clearance items I put in my cart.

:)

Good value

Great values!

I like the website, it is so easy to shop from one area to another. I will definitely recommend this website to my friends.

GREAT products & customer service!

Good service

The customer service is so good. It is a good place to shop.

Shipping costs are ridiculous! And nothing is ever available for in store pick up.

A very informative add and the prices were ok.

Great deals for excellent stuff

Always reliable and consistent products and service.

I Love the sale's I find on items and the free shipping that was offered is a deal breaker. Name brand Good Product

Some of the products are not worth the high prices.

Good value for the price. I have a lot of trouble with the website. Not sure if it is on my end or the Macy.com end.

Great stores with great deals..

The teaser ad said Clearance appliances from $4.93 up. They were perhaps sale prices, but certainly not Clearance. And ranged from $29.99 to $1200.00.

false advertisement....wanted to purchase items and page comes up not found for that price!

Easy to navigate, information upfront and concise.

your website is easy to navigate which is most important and you have some good sales

I just didn't know there was a website-nice- the store is just a little overwhelming to me.

Pages are not consistent. Cannot sort the same way for men's shoes as women's. Many times filters are not consistent.

hard to navigate to the specials offered in email.

tried order pillows $8 wouldn;t go to bag or wishlist? Wasted 45 min

I love the convenience of ordering online

Teaser price advertisement.

Love Macy's and their products. Running Sales is always a plus!

Great choice & fast delivery

selection, pricing, free shipping ease of use of app and website and quality of clothing

i don't like that I can use only one promo code and couldn't figure out how to use plenti points online

Love the online site, its very easy to use and navigate

Easy and great price. Free shipping also.

Ordering is so easy and it's great when there's a free shipping offer!

Every time I tried to select 'view collection' on the item I was looking for it only showed reviews, not the actual items to purchase.

wish more or most items had a bigger discount

Love your sales!!!

Very short . That 's perfect !

If an item is not available in the store customers must pay for the item to be shipped to their home. I can have anything I want shipped to the store for pick-up at most other stores so I do a lot less shopping online with Macys than I would otherwise.